Does your coffee have certifications?

We place utmost importance on the taste & quality of coffee and chicory we source. Our suppliers are thoroughly vetted to meet these high standards. While we use some coffees which are classified UTZ and Specialty, we don't advertise our blend as being so.



Can I brew without a traditional filter pot?

Yes! At the moment we can grind (Chakram Blend) to suit manual brewing techniques such as mokapots (stovetops) and aeropresses. You can also purchase our Yodha Blend (Pure Coffee) as beans. When we set out to develop our blend, we did extensive research and testing to settle on a blend that would taste equally good when prepared the old-fashioned Indian style and with other popular coffee making equipment. You can check out our Brew Guide if you would like to learn the traditional brewing method and serving style.



How is 'Indian' Filter Coffee different from a Filter Coffee?

Indian Filter Coffee brew is traditionally full bodied, with low acidity. It derives its name from the filter pot that is traditionally used to brew this coffee. The resulting brew—known as decoction—is as strong as espresso, and suitable for milk-based coffees. In the Western world, the Indian filter coffee can be a misnomer as filter coffees in the west are lighter brews that tend to have ligther body and generally consumed as black coffee.



Shipping & Returns Policy

We roast fresh as required in small batches and grind/brew to order.

DELIVERY

Currently orders within 12km of Melbourne CBD are fulfilled by us and orders outside this radius are mostly fulfilled by our couriers.

KAAPI beans/grounds

Orders are processed within 24-48 hours and couriered orders are dispatched daily. Orders fullfilled by us are generally delivered within 3-4 days (excl. weekends).

KAAPI Decoction Decoction dispatch by couriers (standard) is on Mon, Tue & Wed every week. Please note decoction orders placed after Tue 6pm, may not ship until Monday the following week. Orders fulfilled by us are generally delivered within 3-4 days (excl. weekends). As a delicate product needing refrigeration to extend its shelf life, we recommend Express Shipping if you are ordering Decoction from outside Melbourne Metro. Delays in transit, especially with interstate / regional orders are out of our control.

We will update you with the tracking number once it has been picked up by our courier.

PRICING

At the moment, we charge a flat rate of $5 on orders to VIC, ACT, SA, NSW, TAS, QLD under $75 and offer FREE shipping on orders over $75 (retail only).

We have a weight based shipping rate for WA orders and an extra handling charge of $10 will apply to NT orders. Please note the shipping rates may be updated from time to time to accommodate for delivery provider price fluctuations.

If you're in Melbourne, you can also opt to pick-up your online order from one of our friends. Options available at checkout!

RETURNS We place a strong emphasis on the quality of coffee beans and chicory we use. Our blend is crafted in small batches to futher ensure optimal freshness. With this in mind, we cannot guarantee refunds or returns for change of mind. However, if you have any issues with brewing/shipping or are unhappy about any aspects of your purchase experience, please email us [at] enquiries@kaapi.com.au and someone from our team will get back to you within 48 hours, and we will try to make it right.



What is chicory?

Chicory is a plant that belongs to the dandelion family. You may find details in the following page interesting - kaapi.com.au/indian-filter-coffee



FAQs