Shipping policy

Our coffees are roasted & brewed fresh as required in small batches. We use 3rd party delivery services like Sendle and AusPost for all deliveries that are outside a 10km radius of our HQ. Therefore we try to plan our dispatch based on their service timelines/updates in our local area.

KAAPI beans/grounds

Orders are processed within 24-48 hours and couriered orders are dispatched daily. Orders fulfilled by us are generally delivered within 3-4 days (excl. weekends).

KAAPI Decoction

Decoction is brewed fresh to order and in order to reduce extended transit, regular shipping orders are generally dispatched Mon-Wed. Please note not all orders received after Wednesday 12pm may dispatch the same week.

We will update you with the tracking number once it has been picked up by our courier.

Within AU, particularly SA, TAS & QLD are areas to which we occasionally experience delays, so IF you are ordering from SA, TAS, QLD and have Decoction as an item, your shipping (mode & rates) is automatically updated to Express Post.

We have product based shipping rate for WA and NT orders. Please note the shipping rates may be updated from time to time to accommodate for delivery provider price fluctuations.

If you're in Melbourne, you can also opt to pick-up your online order from one of our friends. Options available at checkout!